Privacy Policy
1. General Information
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us.
The purpose of this website is to provide information about our advisory services and to allow prospective clients and partners to contact us.
2. Controller
FörderPro Consulting, Sabine Seifert
Calle Caballero e/Mcal, Estigarribia y 25 de Mayo N° 370, Catedral, Asunción
Email: sabine.seifert@grants-solutions.com
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Name
- Company name
- Email address
- Phone number
- Project-related information
- Any other information you provide through our contact form, by email or by phone
- Technical data that may be collected automatically when visiting the website, such as IP address, browser type, device information, date and time of access, and visited pages
4. Purposes of Processing
We process personal data for the following purposes:
- to respond to enquiries
- to communicate with you
- to provide information about our services
- to operate and maintain our website
- to analyse website usage and improve our online offering
- to comply with legal obligations
5. Legal Basis for Processing
Where applicable, we process your personal data on the following legal bases:
- your consent
- the performance of pre-contractual steps or a contract
- compliance with legal obligations
- our legitimate interests in operating, securing and improving our website and services
6. Contact Form and Communication
If you contact us by contact form, email or phone, we will process the information you provide solely for the purpose of handling your enquiry and any related follow-up communication.
We ask that you do not send sensitive confidential information unless this is necessary and appropriate in the context of your request.
7. Website Hosting and Technical Provision
Our website may be hosted by external service providers who process technical data on our behalf for the purpose of providing and maintaining the website. This may include server log files and other technical information required for secure website operation.
8. Analytics and Website Optimisation
We may use website analytics tools to understand how visitors use our website, improve performance and optimise content. Such tools may collect technical information such as anonymised or pseudonymised usage data, browser information, device information and pages visited.
Where legally required, such tools will only be used on the basis of your consent.
9. Third-Party Services
Our website may integrate services from third parties, for example for maps, translation or similar functionality. If such services are enabled, personal data such as your IP address or technical browser data may be transmitted to the relevant third-party provider.
Please note that the use of such services may be subject to the privacy policies of the respective providers.
10. Cookies
Our website may use cookies or similar technologies. Cookies are small text files stored on your device that help improve website functionality, user experience and analytics.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
If required by law, non-essential cookies will only be used after obtaining your consent.
11. Data Sharing
We do not sell your personal data.
We may share personal data only where necessary:
- with technical service providers supporting website operation
- with professional advisers where required
- where disclosure is legally required
- where necessary to establish, exercise or defend legal claims
12. International Data Transfers
If personal data is transferred to service providers outside your country or outside the European Economic Area, we will take appropriate measures to ensure an adequate level of data protection, as required by applicable law.
13. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law.
Enquiry data will generally be retained for as long as necessary to process your request and any related business communication, unless longer retention is required by legal, tax or commercial obligations.
14. Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to processing
- withdraw consent at any time, where processing is based on consent
- request data portability, where applicable
- lodge a complaint with a competent data protection authority
15. Data Security
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
However, no internet-based transmission or storage system can be guaranteed to be completely secure.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect legal, technical or business developments. The current version published on this website shall apply.
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Contact
E-Mail: sabine.seifert@grants-solutions.com
Anschrift: Calle Caballero e/Mcal, Estigarribia y 25 de Mayo N° 370, Catedral, Asunción